Yes. Our site uses encrypted, secure payment processing. We never store your payment details.
Should I consult a professional before using supplements?
Absolutely. Always consult a healthcare professional before starting any supplement, especially if you are pregnant, nursing, or have a medical condition.
Are your supplements and skincare products safe?
Yes. Our supplements and skincare products are made with carefully selected ingredients and follow industry safety standards.
Where do you ship from?
EverythingByNova partners with trusted suppliers and fulfillment centers worldwide. This allows us to offer a wide variety of products at affordable prices.
How long does shipping take?
Processing typically takes 1–3 business days.Shipping times vary by product and location but usually take 5 – 7 business days. Some items may arrive sooner.
Will my order arrive in multiple packages?
Yes. If you order multiple items, they may ship separately depending on the supplier. You’ll receive tracking information for each package.
Do you offer refunds?
Yes. Once your return is received and inspected, approved refunds are issued back to your original payment method within 5–7 business days.
Do you offer free shipping?
Yes — we offer free shipping on orders over $75 (when applicable). Shipping costs, if any, are shown at checkout.
How do I start a return?
Email us at support@everythingbynova.com with your order number and reason for return. We’ll guide you through the process.
